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Zohar, 2002: Providing feedback to supervisors about subordinates' safety-related behavior improved workplace safety over five months

Reference:

Zohar, D. (2002). Modifying supervisory practices to improve subunit safety: a leadership-based intervention model. Journal of Applied psychology, 87(1), 156.
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Summary:

Providing supervisors in a regional maintenance center focused on heavy-duty equipment weekly feedback on the cumulative frequency of subordinates’ reports of safety-related conversations with supervisors over 8 weeks, as well as communications of the priority put on safety by superiors, increased the frequency of safety-related conversations reported by subordinates and improved workplace safety, including frequency of ear plug use from 25% to 73%, up to 5 months after the intervention ended as compared to a randomized control group. In addition, whereas the microaccident rate (minor injuries that occurred due to unsafe behavior during work hours) increased in the control group over a three-month assessment period, it declined in the treatment group.

Psychological Process:

What Desired Meaning is At Stake?

What is the Person Trying to Understand?

Selves (My Own and Others')

Approach to Desired Meaning

What about it?

Changing beliefs about goals

How?

Psychological Question Addressed

What were my goals?What were my goals?

Psychological Question Addressed

What were my goals?

Psychological Process 2:

Need

What is the Person Trying to Understand?

What Desired Meaning is At Stake?

What Desired Meaning is At Stake?

What About it?

Approach to Desired Meaning

Approach to Desired Meaning

How?

Psychological Question Addressed

Psychological Question Addressed

Psychological Question Addressed

Psychological Process 3:

Need

What Desired Meaning is At Stake?

Approach to Desired Meaning

How?

Psychological Question Addressed

Psychological Question Addressed

What were my goals?

Social Area:

Intervention Technique:

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Posted By:

Walton & Wilson, 2018